Welcome to Sajja. By using our website, you agree to these Terms of Service. Please read carefully before placing an order.

1. Orders and Payments
All products are made-to-order. Once placed, orders cannot be canceled. We accept major credit cards, debit cards, and PayPal for international payments. Prices include taxes, but shipping and customs fees are the buyer’s responsibility.

2. Shipping and Delivery
Orders are processed in 7-15 days. Delivery times depend on location, and international orders may incur customs duties. For urgent deliveries, notify us 7 days in advance.

3. Product Information
Due to the handcrafted nature of our products, slight variations in color and texture may occur. Care instructions are provided for natural fabrics.

4. Exchanges and Returns
We offer size exchanges within 7 days of delivery. Items must be unused and in original condition. Returns are only accepted for defective items. Sale and custom items are non-returnable.

5. Intellectual Property
All content on the website, including images and designs, is Sajja’s property and cannot be used without permission.

6. Liability
Sajja is not responsible for any damages arising from the use of our site or products.